Contact Us
Our support team is ready to help with account questions, verification, deposits, withdrawals, technical concerns, or general feedback. Reach out for fast assistance through live chat or email and our agents will guide you through account-related concerns, troubleshooting, payment queries, or promotion terms. We aim to respond clearly and practically, and we can also arrange callbacks for sensitive account matters when required. You can also use secure payment channels for deposits and withdrawals.
| Department | Contact |
|---|---|
| Customer support | Email: [email protected] - Live chat available 24/7 for account help and fast replies |
| General enquiries | Email: [email protected] - Questions about site policies, payments and promotions |
| Affiliate enquiries | Email: [email protected] - Partnership info, marketing materials and commission queries |
| Phone | Phone: +1 416 732 8941 - Calls and SMS for urgent account issues and verification |
| Working hours | Mon-Fri, 09:00-18:00 ET; Live chat 24/7 |
Email Support
Email is the preferred contact method for detailed requests, account issues or situations that require explanations or documents. Please send your message to [email protected] with a clear subject line and current contact details to avoid delays. Include your account name, a concise description and any relevant files so our team can review and respond as quickly as possible.
Send us a message
Response Time
Our support team aims to respond promptly. Most inquiries are answered within one business day, and live chat usually replies instantly. Complex account or payment issues may take longer to investigate and could require additional documentation, so response times vary depending on their nature. We'll contact you as soon as an update is available.
Feedback
We’d love to hear from you. Please share any feedback, suggestions or ideas for improving the site, whether it’s games, payments, mobile access or promotions. Every message is reviewed carefully by our team and used to shape updates and improve the user experience. Send thoughts to [email protected] and we’ll consider them for future improvements.