Responsible Gambling

At Slotroyals we take responsible gambling seriously. We want play to remain a form of controlled entertainment, so we provide clear information and practical controls to help you manage your time and spending. If you ever feel play is becoming a problem, please reach out to our support team for guidance and options.

Player protection principles

We aim to promote safe play by encouraging informed choices, age-appropriate access and transparent account controls. Our approach focuses on prevention, early intervention and support for customers who need to pause or stop their activity. We do not tolerate underage gambling and require all players to confirm they meet the minimum legal age.

Activity-control tools

Players can use a variety of tools to manage how they use their account. These tools are designed to give you clear limits and the ability to step away when needed. Availability of specific controls may vary, so contact support if you want help setting any of the options listed below.

Deposit limits

You can set daily, weekly or monthly deposit limits to control how much you add to your account. Limits can usually be raised or reduced after a waiting period to help avoid reactive changes.

Loss limits

Loss limits let you cap how much you can lose over a chosen period. This helps keep play within an affordable range and can be adjusted to suit your personal budget.

Time limits and session controls

Session time limits and reality checks are useful reminders to take breaks. You can opt in to receive notifications after a set period of play or enforce short breaks to reduce continuous play.

Account breaks and self-exclusion

If you need a longer break, you can request a temporary account suspension for a set period. For those seeking a permanent stop, self-exclusion is also available. Self-exclusion prevents access to the account for the chosen duration and may require contact with support to reinstate the account after the exclusion period ends.

Recognizing problem gambling

Signs that gambling may be becoming a problem include chasing losses, borrowing money to play, neglecting work or family duties, and feeling unable to cut back. If you notice these behaviours in yourself or someone close to you, consider using account controls and seeking advice.

Keeping gambling under control

Practical tips include setting a strict bankroll, using deposit and loss limits, scheduling play times in advance, and avoiding gambling when stressed or under the influence. Regularly reviewing account history helps you track time and money spent.

Professional help and support

If you need more help, contact local support services or a healthcare professional. We can provide information on where to find advice in your area and offer guidance on tools we have available. Contact our support team any time for assistance with limits, exclusions or questions about safer play.